Where Kids Are Free To Be!

FAQ

Frequently Asked Questions:

Q: Are you a licensed daycare/preschool?

A: Yes, we are licensed by the New York City Department of Health & Mental Hygiene/Bureau of Daycare (herein referred to as the DOH).

Q: What is your staff to child ratio?

A: Our staff to child ratio is 1 to 4 in the infant room and 1 to 5 in the toddler and preschool.

Q: What are the qualifications of your staff and are they screened?

A: All of our teachers have either their Masters, Bachelors, and/or Associates degrees in Early Childhood Education. Every staff member is thoroughly vetted by finger print, background check and a rigorous interview process.

Q: Does your facility have an outdoor space, and how often do the children go out?

A: Our 5th Avenue and Fort Greene facilities do have private out door space in the rear of the school. Our Flatbush schools frequent the local playground just two blocks away adjacent to the local firehouse and police precinct. Weather permitting the children go out every day during the school year.

Q: Do you provide meals, and how often do the children eat?

A: We do not provide meals. Parents are responsible for all meals as well as personal items such as diapers, wipes, change of clothes, bedding and blankets for naps. The children eat at least three times a day: morning snack, lunch and afternoon snack. Younger children such as infants will eat more often as their meals are supplemented by bottle feedings. Meals and/or bottles must be packed and labeled in a thermal lunch container complete with ice pack. Bottles and dairy products are transferred to our on site refrigerator as mandated by the DOH.

Q: How frequent are diapers changed?

A: This depends on the child, but normally speaking the younger the child the more often their diaper needs to be changed. Our caregivers and teachers are trained to check the children regularly. Most children will go through 3-4 diaper changes in a day while others will go through 4-5. Parents are responsible for providing diapers, wipes and creams for their child. Cloth diapers are not allowed.

Q: Do you provide potty training and/or does my child have to be potty trained to start?

A: Yes, your child must be potty trained in order to attend the Preschool. Potty training begins in our toddler program.

Q: Do the children nap and how often?

A: Yes, the children nap. How often depends on the age of your child. The younger they are the more naps will be structured into their day. The older children such as the preschoolers will often nap just once a day. However, every school has a daily nap schedule between 1pm and 3pm regardless of the child’s age.

Q: What if my child doesn’t want to nap?

A: We encourage every child to take an afternoon nap. However, we understand that some children have different sleep cycles and we are sensitive to this. If your child refuses to take a nap they will be given quiet activities to do while the other children sleep.

Q: What type of extracurricular activities do you provide?

A: In addition to our educational curriculum we also provide music, art, movement and foreign language.

Q: What does a typical day look like at Eladia’s Kids?

A: Please visit our About Us page and click on the link: Our Programs – A Typical Day.

Q: Do you provide daily reports?

A: Yes, we provide daily logs which can be found in your child’s lunch pack at the end of each day. The log will give you a summary of your child’s day including their general disposition, how they ate, slept and played. The daily log will also provide additional comments such as curriculum updates and personal supplies that need to be brought in such as diapers, wipes, change of clothes, etc.

Q: Do you offer part-time care?

A: Yes, we offer a 4 Day/week and a 3 Day/week program. Part-time spots are limited.

Q: Is there a transition period for my child when they start?

A: Yes, the standard transition period is three days. Your child will be with us for two hours the first day, three hours the second day and six hours the third and final day of transition.  This transition schedule is mandatory and is set by the school for the emotional health and well-being of the child.

Q: What is your sick policy?

A: We have a very specific sick policy which is covered in our parent handbook. The handbook is part of an electronic welcome packet that you will receive once you’ve registered your child. If your child exhibits symptoms such as nausea, vomiting, diarrhea, fever, lack of appetite, jaundice, etc. you will be notified immediately and depending on the severity of the symptoms you will be required to pick them up early from school.  We understand that you are working parents and do not need to be notified about every cough and hiccup, however, we must maintain a clean and healthy environment for all of our students while they go through the process of building their immune system. Therefore, we have very strict rules regarding children when they are sick, and encourage all of our parents to review this section of the parent handbook.

Q: What if my child gets sick?  Can you administer medicine, and how soon can they return to school?

A: We do not have an on-site nurse and therefore are unable to administer any medication of any kind with the exception of an EpiPen or epinephrine injection used to treat life-threatening allergic reactions. If your child is running a fever, the child may not return to school for at least 48 hours after the fever breaks without the aid of a suppressant such as Tylenol or Motrin. We also require that you submit a doctor’s note stating that the child is able to return to school. This is all mandated by the DOH.

Q: What if my child is hurt while at school? Will I be notified?

A: Yes, if your child sustains any injury while under our care you will be notified via telephone immediately. In addition to the call you will also be required to sign an incident report which explains how your child sustained their injury, who was supervising at the time and how the injury was treated if treatment was deemed necessary. Signed copies of the report are placed within your child’s file and copies of your child’s report are provided upon request.

Q: May I come by and visit my child at school during the day? May I call to inquire how he/she is doing?

A:  Although parents are always welcomed to swing by and peek in during the day, visits inside the schools are not allowed. Your visit will create an expectation in your child that he or she is being picked up which will invariably cause an upset when your visit is over.  However, you may call as often as you like to inquire after your child. Please get to know your site director who will gladly take your call and update you on how your child is doing.

Q: How late can I drop off my child and how early can I pick them up?

A: We recommend dropping your child off no later than 9:30am. This is when the curriculum of the day begins. Many of our parents are educators and will often pick up their child as early as 4pm. We recommend no earlier than 3:30pm so as not to disturb your child’s afternoon nap. Early pick up for the occasional doctor’s appointment or early trip departure is allowed. Keep in mind that if you need to bring your child in late for any reason that we do not accept drop-offs later than 11am. This includes doctor appointments and the like.

Q: Is there an early drop-off and/or late pick-up schedule?

A: Our school hours are from 8am to 6pm Monday through Friday. Earliest drop-off is at 8am and latest pick-up is at 6pm. However, if you are running late we ask that you notify us in advance so that we can let your child know and make the proper accommodations to have one of our caregivers or teachers stay late. There is a $2/minute late fee which will be deducted with your tuition payment.

Q: How often are you closed?

A: We are open year ’round and observe most major holidays such as Thanksgiving, Christmas and New Years. We are also closed for Summer recess beginning after the third Friday of August. Classes resume the Wednesday after Labor Day. Click here to download our School Calendar

Q: Do I still pay tuition even though the school is closed for holidays and Summer recess?

A: No, tuition is contracted annually. You do not pay month to month. Instead your child’s tuition is divided into twelve installments to make payments more manageable for our families.

Q: How do we go about arranging a tour and can we bring our child with us?

A: To arrange a tour go to our Admissions page, follow the tour link and fill out our tour request form. Once we’ve received your message we will follow up with you to schedule a visit. Bringing your child to the tour is mandatory. It is important that your child has an opportunity to visit the school and meet the staff. If you are pregnant/expecting then we recommend that you follow up with us as soon as mother and child have fully recovered from delivery and are able to attend. Normally, this would be at least six weeks after the baby is born.